1. Scope
The following terms and conditions apply to all orders via our online shop.
2. Contract partner, conclusion of contract.
The sales contract is concluded with Iron Cross Miniatures Thomas Kluchert und Moritz Schinke GbR.
The presentation of the products in the online shop is not a legally binding offer, but a non-binding online catalogue. You can first place our products in the shopping cart without obligation and correct your entries before sending your binding order at any time by using the correction aids provided and explained in the order process. By clicking on the order button “PLACE ORDER” you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of your order will be sent by e-mail immediately after sending the order.
When the contract is concluded with us depends on the method of payment chosen by you:
Advance payment via direct bank transfer
We accept your order by sending an order receipt with the bank details immediately after sending the order.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment order to PayPal. After placing the order in the shop we ask PayPal to initiate the payment transaction and accept your offer.
3. Contract language, contract text storage
The language available for the conclusion of the contract is English.
We do not save the text of the contract.
4. Delivery terms
In addition to the indicated product prices, shipping costs will be added. You can find out more about the shipping costs from the offers.
As a matter of principle, you have the possibility to pick up at Thomas Kluchert, Boxhagener Str. 15, 10245 Berlin, Germany during the following business hours: By arrangement.
5. Payment
The following payment methods are available in our shop:
Advance payment
If you choose to pay in advance, we will provide you with our bank details in the order receipt and deliver the goods after receipt of payment.
PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment order to us. After placing the order in the shop we ask PayPal to initiate the payment transaction.
The payment transaction is carried out automatically by PayPal immediately afterwards. Further information is available during the ordering process.
6. Retention of title
The goods remain our property until full payment.
7. Transport damages
If goods with obvious transport damage are delivered, please complain about such errors as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact will have no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to assert our own claims against the carrier or transport insurance.
8. Warranties and guarantees
Unless expressly agreed otherwise below, the statutory liability for defects law shall apply.
In the case of used goods, the limitation period for warranty claims is one year from delivery of the goods.
The above restrictions and time limits do not apply to claims for damages caused by us, our legal representatives or vicarious agents:
- in case of injury to life, body or health,
- in case of wilful or grossly negligent breach of duty as well as fraudulent intent,
- in the event of breach of essential contractual obligations, the fulfilment of which makes the proper execution of the contract possible in the first place and on whose compliance the contractual partner may regularly rely (cardinal obligations)
- within the framework of a guarantee promise, insofar as agreed or agreed upon, or
- insofar as the scope of application of the Product Liability Act has been opened.
Information on any applicable additional warranties and their exact conditions can be found with the product and on special information pages in the online shop.
9. Liability
We are always fully liable for claims arising from damage caused by us, our legal representatives or vicarious agents:
- in case of injury to life, body or health,
- in case of intentional or grossly negligent breach of duty,
- in the case of guarantee promises, if agreed, or
- insofar as the scope of application of the Product Liability Act has been opened.
In the event of a breach of essential contractual obligations, the fulfilment of which is necessary for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations) through slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount of the damage foreseeable at the time of conclusion of the contract, which must typically be expected to occur. In all other respects, claims for damages are excluded.
10. Dispute settlement
The European Commission provides an online dispute resolution platform (OS) which you can find at http://ec.europa.eu/consumers/odr/.
We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.
You can find our cancallation policy here.